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Best Crm Apps For Small Business





Best Crm Apps For Small Business - If you run a small business, a CRM system is one of the tools you need to effectively manage customer relationships and sales. Manually managing your social media communications across platforms, emails, phone calls, and text messages wastes a lot of time and reduces productivity, even if you hire a developer.

CRM systems help you to organize all your communication channels more efficiently. The good news is that many CRM systems today are designed for small businesses. They come at a great price and come with a wide range of features that allow small businesses to expand their software when they need more functionality.

Best Crm Apps For Small Business

However, when you have so many options to choose from, it can often be difficult to choose a CRM that fits your company's workflow and budget.

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In this article, we have compiled a list of the 5 best CRM systems for you to choose from.

Customer relationship management (CRM) software is built like any other management system to accommodate the nature of teams and customer relationships. Once you have successfully hired your sales team, they will manage it. CRM systems enable companies to serve their customers faster and more efficiently. Most of them have built-in automation features that can automate some repetitive administration and customer support tasks.

CRM tools prices can range from $7 to $15 per user per month for a starter pack. Higher-end, full-featured packages typically range from $40 to $150 per user per month.

The good news is that most CRM providers have multiple packages, so you can always start with the lowest one and upgrade later if you need more features.

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It's important to assess your business needs before looking at different CRM options. One company's priority may be to increase sales, while another company may want to prioritize increasing brand awareness before thinking about increasing sales. Your goals for acquiring a CRM system will help you choose the one that can best achieve those goals.

The goal should be to keep all your business applications in sync. For example, if you use email and social media as your main platforms to market your brand and generate sales, you should choose a CRM that integrates with all of the social and email platforms you use. Remember that the main purpose of a CRM system is to help you organize your interactions with customers.

You should choose a CRM system that allows you to customize it to suit the needs of your business. Different platforms offer different levels of customization, so you should choose the one that best suits your business needs. At a minimum, your CRM should allow you to customize access levels for different users, including reports and dashboards.


The easiest way to find out if a program meets your business needs is to test it in practice. So, you should go for a CRM tool that gives you a chance to try it for a few days before paying. The good news is that all of the devices that we have shared in this list have a trial option that users can take advantage of. Some of them have free packages for life.

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As you grow your business, you can add other business applications such as email and social media marketing tools, accounting, project management, human resource management, and more. To speed things up, it's best to choose a provider that offers more than just a CRM system. You can also get a discount if you use more than one app from the same provider.

Even if you like the features and overall experience of a CRM program, you won't use it if the price doesn't fit your budget. You should look at the pricing options to see how much you'll have to pay to get additional features and functionality in the future.

Most of the providers we're about to introduce have three or more pricing plans that you can choose from based on the features you need.

You should consider how quickly your CRM vendor will respond when you contact them about a problem or anomaly in their system. Every digital platform is going to have issues at some point, so you should choose a provider that makes it easy to get solutions when you face challenges with their system.

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Now that we know if we need a CRM system and what are the factors to consider when choosing one, let's go to the list of the best options to choose from.

Pricing starts at $7/month, making it one of the ideal options for a small business that doesn't have a big budget. It doesn't have many features that most advanced CRMs have. It keeps the user interface small, intuitive and easy to use.

Designed as a pipeline-centric CRM, it allows you to customize each stage of your pipeline for different business operations.

The main disadvantage of Zoho's Bigin is that users can only create a limited number of custom fields. It also doesn't come with some essential apps like Zoho Books.

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Bigin has one free plan and two paid plans for you to choose from. Paid plans include: Express at $7 per month and Premier at $12 per month.

Both are billed annually if you want the 20% discount offered by Zoho. Your free plan comes with basic features to get you started to try out the platform.

As the name suggests, Freshsales is a CRM system that focuses on streamlining all processes related to sales. It is a complete sales automation tool designed to automate most of the repetitive sales tasks your sales team has to deal with on a daily basis.

With this tool, your sales team can generate new high-quality leads, contextualize conversations, and use AI insights to determine which leads need more attention.

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Freshsales is the tool for small businesses that want to automate most of the sales process to be more efficient and effective.

The main disadvantage of Freshsales is that most of their advanced features are reserved for the largest packages. You'll have to pay for the most expensive packages if you want access to features like ad hoc workflow automation, some chatbot tools, and advanced metrics reporting.

Freshsales has one free plan and three paid plans. Paid packages include; Advanced costs $15/user/month per 1000 contacts, Pro costs $39/user/month per 1000 contacts and the Enterprise package costs $69/user/month per 1000 marketing contacts. Below is information on pricing and features available in each package.


Pipedrive is a very popular CRM used by many small businesses around the world. This CRM app is designed to drive sales processes and track contacts at different stages of the customer journey. It has an intuitive and highly visual interface that makes it easy for users to perform various tasks.

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This platform is great for capturing leads, managing pipelines, managing contacts, and nurturing the best deals. It's basically a CRM with a sales focus.

Pipedrive doesn't have a built-in email platform, so you'll need to use the MailChimp integration to use the platform's email capabilities. It also doesn't have the free package that most other CRM platforms offer.

Pipedrive has four paid plans: Essential at $12.5 per user per month, Advanced at $24.9 per user per month, Professional at $49.9 per user per month, and Enterprise at $99.0 per user per month. Below are details on the features and price of each package.

Keap is a CRM built for small businesses, mainly focused on sales pipeline optimization and contact management. This chair will help you fill and organize your database of clues. It can import contacts from other CRMs, spreadsheets or by scanning business cards.

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Basically, Keep helps you attract new leads and focus on the most valuable ones to convert. After the transaction, this tool also makes it easy to follow up on previous contacts to maintain a good relationship with your customers.

It has many features that can be overwhelming for first-time users. Luckily, Keap also has a free plan that you can try before you commit to paying.

Keep has four pricing plans including; Lite at $40/month per user, Pro at $85/month per user and Max at $100/month per user. Each user is allowed to add up to 500 contacts for all packages.


Snov.io is a perfect combination of sales CRM and sales & marketing automation platform with many opportunities for team collaboration. It offers a variety of lead generation, email confirmation, email sending, and email tracking tools that make it easy to collect and manage your list of prospects and contact them in the right way, everything under a reliable roof. CRM.

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With Snov.io you can easily manage your business processes remotely because this CRM allows it

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